Legal Notices
ALASKA
If you have concerns with respect to the money transmission activities of Finance Global Trading, LLC., you may contact the State of Alaska Department of Commerce, Community and Economic Development, Division of Banking and Securities at (907) 269-4594, or by mail at: 550 W. 7th Avenue, Suite 1850, Anchorage, AK 99501.
CALIFORNIA
If you have complaints with respect to any aspect of the money transmission activities conducted at this location, you may contact the California Department of Business Oversight at its toll-free telephone number, 1-866-275-2677, by email at [email protected] or by mail at the Department of Business Oversight, Consumer Services, 1515 K Street, Suite 200, Sacramento, CA 95814.
RIGHT TO REFUND
You, the customer, are entitled to a refund of the money to be transmitted as the result of this agreement if Finance Global Trading, LLC,. (Globality Express), does not forward the money received from you within 60 days of the date of its receipt, or does not give instructions committing an equivalent amount of money to the person designated by you within 10 days of the date of receipt of funds from you unless otherwise instructed by you.
If your instructions as to when the moneys shall be forwarded or transmitted are not complied with and the money has not yet been forwarded or transmitted, you have a right to a refund of your money.
If you want a refund, you must mail or deliver your written request to: Finance Global Trading, LLC., Manager, Complaints Management, Globality Express, 701 Brickell Ave, Suite 1550, Miami Fl 33131. If you do not receive your refund, you may be entitled to your money back plus a penalty of up to $1,000 and attorney’s fees pursuant to Section 2102 of the California Financial Code.
DERECHO A REEMBOLSO
Usted, el cliente, tiene derecho a recibir el reembolso del dinero que ser transferido como resultado de este acuerdo, si Finance Global Trading, LLC,. (Globality Express) no envia el dinero que usted entregue dentro de los siguientes 60 das posteriores a la fecha de recibo, o si no da instrucciones de consignar una cantidad equivalente de dinero a la persona que usted haya designado, dentro de los siguientes 60 dias posteriores a la fecha de recibo de los fondos que usted entreg, a menos que usted haya dado instrucciones diferentes.
Si no se cumplen las instrucciones que usted haya dado, relativas al da en que el dinero debe ser enviado o transferido y el dinero an no ha sido enviado o transferido, usted tiene el derecho a recibir un reembolso de su dinero.
Si desea recibir un reembolso, deber entregar o enviar por correo su solicitud por escrito a Finance Global Trading, LLC, Manager, Complaints Management, Globality Express, 701 Brickell Avenue , Suite 1550, Miami, FL 33131. Si no recibe el reembolso, puede tener derecho a recibir su dinero adems de una penalidad hasta de $1,000 y los costos de un abogado, segn lo establece la Seccin 2102 del Cdigo Financiero de California (California Financial Code).
COLORADO
COLORADO DIVISION OF BANKING
COLORADO MONEY TRANSMITTER ACT
CONSUMER NOTICE
Entities other than FDIC insured financial institutions that conduct money transmission activities in Colorado, including the sale of money orders, transfer of funds, and other instruments for the payment of money or credit are required to be licensed by the Colorado Division of Banking pursuant to the Money Transmitters Act, Title 12, Article 52, Colorado Revised Statutes.
If you have a question about or problem with your transaction—the money you sent—you must contact the money transmitter who processed your transaction for assistance. The Division of Banking does not have access to this information.
If you are a Colorado resident and have a complaint about the money transmitter—the company that sent your money, all complaints must be submitted in writing. Please fill out the Complaint Form provided on the Colorado Division of Banking’s website and return it and any documentation supporting the complaint via mail or email to the Division of Banking at: Colorado Division of Banking, 1560 Broadway, Suite 975, Denver, CO 80202.
email: [email protected]
website: www.dora.colorado.gov/dob
COLORADO
DIVISIÓN BANCARIA DE COLORADO
ACTO DE TRANSMISORES DE DINERO EN COLORADO
AVISO A LOS CLIENTES
Entidades diferentes a aquellas instituciones financieras aseguradas por el FDIC, que dirigen actividades de envío de dinero en Colorado, incluyendo venta de giros postales, giro de fondos e instrumentos de pago o crédito requieren tener licencia de la División Bancaria del Estado de Colorado de acuerdo con el Acto de Transmisores de Dinero, Titula 12, Artículo 52, del Estatuto Revisado de Colorado.
Si usted tiene una pregunta o duda acerca, de su trasacción-del dinero que envió. Rasacción-del dinero que envió. Por favor póngase en contacto con el agente de envíos de monetarios que procesó su transacción para obtener ayuda. La División Bancaria de Colorado no tiene acceso a esta información.
Si usted es un residente de estado de Colorado y tiene una queja sobre el agente del enviós monetarios—la compañía que envió su dinero.
Todas las quejas deben de ser entregadas por escrito. Por favor llene la forma de quejas que se encuentra en el sitio web de la División Bancaria de Colorado y entrégue la forma junto con los documentos que apoyen su queja por correo o por correo electrónico a la División Bancaria de Colorado al: Colorado Division of Banking, 1560 Broadway, Suite 975, Denver, CO 80202.
Correo electronico: [email protected]
Sitio web: www.dora.colorado.gov/dob
FLORIDA
Finance Global Trading, LLC,. is a licensed money transmitter under Chapter 560, Florida Statutes. For suspected violations of Chapter 560, Florida Statutes, call Finance Global Trading, LLC,. at 1(305) 728-5329 or contact the Florida Office of Financial Regulation, 200 East Gaines Street, Tallahassee, FL 32399-0376, (850) 487-9687.
ILLINOIS
The Illinois Division of Banking will accept complaints at 888-473-4858, or by mail at: 320 West Washington Street, Springfield, Illinois 62786.
MARYLAND
The Commissioner of Financial Regulation for the State of Maryland will accept all questions or complaints from Maryland residents regarding Finance Global Trading, LLC,. (305)728-5329
TEXAS
If you have a complaint, first contact Finance Global Trading, LLC,. at 1-305-728-5329. If you still have an unresolved complaint regarding the company’s money transmission or currency exchange activity, please direct your complaint to the Texas Department of Banking: 2601 North Lamar Boulevard, Austin, TX 78705-4294, 1-877-276-5554 (toll free), www.dob.texas.gov
WASHINGTON
Entities other than FDIC insured financial institutions that conduct money transmission activities in Washington State, including the sale of payment of money or credit are required to be licensed. If there are questions or concerns regarding a transaction with a licensee please contact the Washington State Department of Financial Institutions at (360) 902-8703 or by mail at: Department of Consumer Services, 150 Israel Road Southwest, Olympia, WA 98504-1200.
To file a complaint, please provide: the name of the company, office location, and who you contacted at the company; your name, mailing address, and ten digit phone numbers; and a simple explanation of the problem, with a list of events in chronological order, making sure to include names and dates. Be specific and as brief as possible. For electronic submission, please complete the form found on the website: www.dfi.wa.gov under Consumer Information: File a Complaint.