1How to send money online?
Register your data on our website and create your own profile there you can add the different financial forms you have to send money to your family and friends, we will take care of your request from the beginning so that your money reaches your relatives and / or friends in the fastest and safest way possible
2Can I send money to someone’s bank account?
Yes, you can only send bank transfers to your direct relatives, and / or clients duly registered in Globality Express.
3Can I pay with credit or debit card?
Yes, If you can, some additional visa or mastercard fees apply, and / or those applied by your card bank
4How can I estimate fees before I start a money transfer?
You can calculate them in the area of ​​your profile in the pre-invoice before making your shipment, you can also check them in our service area in the table of rates and additional charges
5How do I track the status of a transfer?
Within your profile, you can also contact our customer service phones, next for your convenience you can review your shipments in our application
6Which countries can I send money to?
To all countries, through our global card, and through our international transfer service.
7How much money can I send?
You can send any amount from $ 100, for amounts greater than $ 2000 we must manage the shipment in our department of Customer Service. All shipments must be notified before their execution.
8What are the fees to send money?
The minimum shipping amount is $ 100 with a rate of $ 9, this rate will change as the market value increases, there are offers for the amount sent, see our rates in the Services area A
9When sending to a bank account, how long will it take for the funds to become available in the receiving account?
From 1 to 5 days depending on the financial schedules, and the time zones by region, and the verification processes of both banks
10What payment methods can I use for sending money online?
Your credit or debit card of any country, your American Express card, your bank account of any country, Paypal. We do not accept gift cards We do not accept. Money order We do not accept Travels Checks
11Does the receiver’s name have to match their government issued ID exactly?
Yes

1How to receive money?
You can receive money by bank transfers, credit or debit cards, Paypal, Cash deposits in our Globality investment bank account, you can see your balance in your profile, and withdraw the funds when you request it
2What are the options to receive money?
Be duly registered and identified in our system, complete the requirements demanded by our security department, have a bank account available to receive funds, which must not have any debit block that this will generate additional charges for refund of transfers.
3What information do I need to pick up money that was sent to me?
The same personal identification that will be stored in our Security Department, and a security code generated by our system that you will receive once the transfer is made
4What are the currency options when receiving money?
You will receive the official currency, the country where you live or the country where the funds will be deposited in your bank account.
5Why was I denied funds at the pickup location?
For now we will only work with online transfers

1How do I cancel a money transfer?
You can contact us by phone at 1 (305) 424-8227, or write us at [email protected]
2How long will it take to get my refund for a money transfer?
Depending on the evaluation of the refund management of the affected banks

1How do I change my password?
In the registration area you can place your email and place your password forgotten, and our system will send you again a link to register a new password
2How do I unlock my Globality Express account?
You can enter your profile and answer the security questions, you can also contact us by phone 1 (305) 424-8227 or write to [email protected]
3How can I view my transaction history?
In your profile we have designed for you an area for the historical record of your operations
4How do I update my payment methods?
Must be connected with us by phone 1 (305) 424-8227
5How do I update my personal information?
Must be connected with us by phone 1 (305) 424-8227
6How do I update my billing or shipping address?
Must be connected with us by phone 1 (305) 424-8227

1How reliable is the Globality Express website and money transfer service?
Our clients are the reference that Globality express, protects and takes care of all the information and financial processes in the safest possible way, we have a highly sophisticated Security Department to avoid any attempt of sabotage and interference in our systems
2Does GlobalityExpress share my information with 3rd party vendors?
Globality Express does not share information of its clients with any external source, our clients enjoy a high level of confidentiality within our company
3Is GlobalityExpress regulated by the government?
Yes, Globality Express, is regulated by the Department of Commerce of the State of Florida, United States
4Is it safe to share my GlobalityExpress account details with others?
If it's safe, we want to become your most secure Transfer Services Agent in the market for you, your family and friends
5Where do I find my Explanation of Rights?
Download Explanation of Rights (PDF). At the bottom of our website

Our experts will answer your questions
[email protected]  
1 (305) 424-8227